Project & Client Services Specialist
Freelance, NY | May 2019 – Aug 2024
Managed 15+ client projects from start to finish, including on-site consultations, material estimation, and final walkthroughs.
Diagnosed and resolved issues efficiently while maintaining high customer satisfaction.
Handled physical lifting, setup, and breakdown of materials and equipment at various locations.
Balanced multiple priorities simultaneously while maintaining attention to detail and deadlines.
Projects & Field Operations
Installation Support
Coordinating hands-on project tasks requiring precise measurements, attention to specifications, and physical execution. Operating power tools and hand tools safely during installations and site preparations.
Maintaining clean, organized work areas and following safety protocols on active job sites. Assisting team leads with material handling, staging, and final quality inspections to ensure absolute precision.
Technical Operations & Project Support
• Performed detailed inspections and troubleshooting to identify defects requiring correction before project completion.
• Documented work progress and maintained accurate records of materials and measurements.
Queens College Research Foundation, NY Sept 2022 – Aug 2024
• Collaborated with cross-functional teams to solve problems quickly and keep projects on schedule.
• Followed structured procedures, checklists, and quality standards in all assigned tasks.
